Need Some Help?

We believe tech support should be a help, not a hassle. Our support team is there to help you integrate the most stubborn of data and applications and help you find what works for you and your company.

The Find Answers page may provide the answer you need immediately.  The support FAQsupport community, online documentation and samples are all good sources of information on Pervasive integration software issues, tips and tricks.  The support life cycle lets you know which versions are currently supported as well as platform specific information.

Product Downloads

Submit a Support Ticket

If you can't find the answers you need on line or in the documentation, Submit a Support Ticket and our world class technical support professionals will take care of you.

Check on a Previously Submitted Support Ticket

Customer Service and Internet Support in the Americas

Email and Web

Sales Support info@pervasivedataintegration.com
General Inquiries integration@pervasive.com
Technical Support Submit a Support Ticket
Website webmaster@pervasive.com

Telephone

We encourage all customers with major or critical issues to call the Customer Interaction Center: 9:00 AM-6:00 PM CST (Central Standard Time) .

Americas (US, Canada, Mexico, S. America) & UNited Kingdom
Toll Free 1.800.287.4383 - US & Canada
Phone 512.231.6000

When you call, please be at your computer and have the troubleshooting information handy. To speed your call, please have details about exactly what you are doing and how you have tried to resolve the problem. Also be prepared to provide a product serial number and account number or account name.

Support Outside of North America

Our international partners provide support in local languages around the world.

Choose the country you live in on the Contact Pervasive page to get the nearest Pervasive office or partner.

Sample Processes and Maps with all files needed

These samples demonstrate various useful bits of functionality.  In order to use them, you must already have Pervasive Data Integrator installed.

Customer Quote Communities Related Links

 Customer Quote

  • Quote“…Our client wanted multiple levels of integration…SAP to Salesforce integration is challenging, and when professional support is needed, Pervasive has the dedicated staff to get the work done right, and on time. … Our client has gained the ability to leverage Salesforce’s economical, self-service attributes while extending the value of its existing SAP investment.”


    Stephan Meyer
    Principal
    SAM Communications GmbH

     

 Communities

 Related Links