Ease of use

The telecommunications company’s customers have a quick, easy learning curve with Pervasive Data Integrator’s user-friendly software.

No custom code

Pervasive versatility allows complete custom code replacement, and reusability means the same designs can be adapted for other customers, which keeps costs low.

Scalability

Pervasive Data Integrator easily scales to meet the challenges of complex data conversions and migrations, and handles massive data volumes.

Printable Format

Easy-to-use Pervasive tool set quickly, reliably moves data from competitor systems for faster, more dependable billing

A world-leading provider of network and communications technology and services needed quick, reliable data conversion and migration when moving telecommunications customer subscriber data from a previous provider to its platform. To remove these risks, the customer, a steadfast Pervasive integration user since 2003, and their system integrator, Framsteg AB, use Pervasive Data Integrator to provide the speed and reliability required to migrate customer data to its systems without any hitches. The method of use is important because a customer’s business operation could be negatively affected if the process is slow or data is lost.

A staff of four has easily handled upwards of 60 major data migrations to date. In one case, involving a large customer, data on three million subscribers and more than 200 million vouchers were migrated overnight. In the past, using custom code, the staff would have spent days or weeks on a customer’s data migration project.

A need for rapid, reliable, predictable data migration

When a telecom client switches to the company’s system, data conversion and migration takes on high importance. If the migration is not rapid, predictable and reliable, the customer risks subscriber dissatisfaction and loss of revenue. Migrating customer data quickly is critical for another important reason—customers provide free calls to subscribers during the time frame in which data is being transitioned, so every minute in transition costs them.

Framsteg AB General Manager Bertil Weston describes the business needs: “We wanted to have a seamless process, an easy-to-use solution that the client’s experts can use on-site to convert and migrate customers without any problems.” More specifically, Framsteg and its telecom client sought to create a competitive advantage by moving away from custom code to an integration process that would be reliable, reusable, rapid and highly predictable.

Pervasive Data Integrator and its reusable schemas allow for efficient migrations 

Using a quad-core Shuttle machine for large-volume processing, the telecommunications company goes to a customer’s site one to two months prior to the scheduled migration to define and establish data transition needs and train customers on how to use Pervasive Data Integrator. This approach allows the company to travel to customer locations to conduct a pre-analysis, return with the tool finished for a test migration and then move with confidence to the real migration.

Source formats are typically a database such as Oracle. Customers extract the data to an ASCII delimited format and then use Pervasive Data Integrator to convert the data and move it into one of four data nodes. The company has developed structured schemas for reuse. They reuse Pervasive maps often and that has assisted tremendously when training customers on what they need to do.

The telecom solution developer noted, “When we started, we began with the simple Map Designer. Now, we’re using Process Designer to make a complete end-to-end process. We’ve been able to get  rid of other tools and move more capabilities into Pervasive Data Integrator.”

One data migration tool for swift migrations

The telecommunications giant and its system integrator swiftly migrate other telecommunication companies’ customer data to its systems and “can run in one tool that’s easier to maintain than custom code.” With Pervasive Data Integrator, the company can easily test to gain assurance of success in a production environment—for reliability and fewer potential points of failure. One of the company’s developers said, “With robust, reliable, extensible processes, our sales teams can win new customers and commit with confidence to pain-free, predictable subscriber data migration.”

Telecommunications firm, Framsteg look to Pervasive Data Profiler for data quality assessments

Framsteg’s customer has found that some of its customers have bad data, and it plans to use Pervasive Data Profiler™ in the future for data quality assessment. The company has found that "sometimes there are data format errors which are problematic, such as when customers have commas within the comma delimited data." Using Pervasive Data Profiler to fully profile data in advance of migrations would help to smooth operations.

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