Easy Learning Curve

Honeywell’s always-in-demand technical team was able to quickly learn how to effectively use Pervasive Data Integrator for data migration and integration. There was no need for a new hire or an expensive consultant to gain full benefit of the software.

Ability to Expand/Extensibility

In the future Honeywell may pull in more information from other databases and data elements. For example, the company may pull in a broader array of SAP data, like invoice data per salesperson’s request, and additional ancillary databases.

Top-Quality Services and Support

Pervasive’s professional services expert had Honeywell up and running and provided hands-on training to its Salesforce administrators in just two days. Physical setup took only a matter of hours despite the complexity of Honeywell infrastructure and SAP system. Along the way, the Pervasive consultants provided valuable tips and practices to administrators to achieve the best results, including how to integrate Honeywell’s Access databases in 5 to 10 minutes.

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Honeywell takes advantage of hosted CRM; Trusts Pervasive to move data from SAP R/3 ERP system to Salesforce

Honeywell International, the diversified technology and manufacturing leader and Fortune100 Company, is always looking for ways to improve business efficiencies. When the company wanted to move data from an SAP R/3 ERP system into Salesforce, the company relied on a familiar, and proven, data integration partner – Pervasive Software.

Honeywell Corporation and Pervasive have had an established, highly positive business relationship over time. When Honeywell needed a fast, easy-to-use data integration solution to bring ERP information into Salesforce, it selected Pervasive Data Integrator. Honeywell’s large sales, marketing and customer relations personnel now can do their jobs even better knowing that they have access to current, complete data through their salesforce.com portal.

Reliable, robust and quick data integration required

Honeywell PMP Program Manager John Vantuno required reliable data integration of important customer account information from SAP to Salesforce. In addition to solid reliability, Honeywell wanted a robust solution that could scale to meet data volumes and number of users as they increased. Of equal importance, the solution had to be easy to deploy. “The solution needed to be grasped and employed without additional staff. It also needs to provide current, relevant customer data for more than 750 Salesforce users,” Vantuno pointed out.

Effective, cost-friendly, quick data migration from Pervasive meets Honeywell's requirements

Honeywell looked at its options and soon concluded Pervasive continues to offer the best data migration and integration tools for the buck. Pervasive Data Integrator with its SAP R/3 capabilities addressed Honeywell’s project needs. Now Honeywell can pull directly from SAP R/3 on a batch frequency every morning at 2:00 a.m. rather than struggling with out-of-date data information in Salesforce. SAP is the data master and any changes that happen during the day get replicated in Salesforce – including account shells, names and addresses – using Pervasive’s R/3 and Salesforce adapters.

Vantuno stressed, “When we purchase software, we look at whether it can be quickly used and put to work ASAP by Honeywell’s busy staff. We also look for a product that can scale as our needs evolve. With Pervasive, migration and integration jobs get done on or before schedule, and I always get more value than other integration tools. Lifetime value is also a critical factor, and we knew that Pervasive Data Integrator would be highly reusable for other projects as they come up.”

SAP R/3 to Salesforce Data Migration

Honeywell is moved to online CRM without a hiccup

Honeywell International, so far, has rolled out Salesforce to two business groups using Pervasive Data Integrator. When Salesforce rolls out as a standard application enterprise-wide, Pervasive will continue to handle data movement tasks. The reasons for using Pervasive are straightforward, according to John Vantuno, “Pervasive always delivers thoughtful solutions. The software is simple, but complex – it moves a lot of data – just about everything one can imagine. Pervasive support people also can really take on the challenge of an enterprise project – I was really amazed at how fast they got us moving to online CRM.”

Pervasive extensibility fits well with Honeywell's future data challenges related to enterprise CRM rollouts

Extensibility is one of the advantages that led John Vantuno to select Pervasive Data Integrator for its CRM initiative. “Pervasive has the integration tool set for our growing needs – the early success of this project speaks for itself,” Vantuno explained. Honeywell is now looking to Pervasive to respond to greater data challenges related to its enterprise-wide CRM, such as delivering a more complete Salesforce dashboard using more R/3 data as well as exchanging data with sales forecasting software Futurecast and pricing software Vendavo.

Vantuno sums up Honeywell’s perspective on product selection: “Really, extensibility is one of the advantages that led us to select Pervasive Data Integrator. If the vision was only R/3 batch, we would have done custom code or used Salesforce’s connector, but Honeywell wants to keep the ‘big picture’ in mind.”