Improved sales reporting and executive utilization of Salesforce

Pervasive integration provides up-to-date information for better decision-making and improved business planning.

Eliminated manual time-delayed reporting processes

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Skin care products company making better decisions with up-to-date information

Dermalogica is a leading manufacturer of professional skin care products. The company needed robust integration between JD Edwards ERP system and Salesforce. Its management felt its sales group needed more complete reporting from within Salesforce. Pervasive Data Integrator™ provided an flexible, reliable and affordable integration platform.

Seeking flexibility at an affordable price

Dermalogica needed an integration platform that was flexible in order to meet future business requirements, and it had to be bidirectional in order to synchronize customer details and transactions. The company also wanted to be able to add additional integrations without adding more software or hardware. 

A fast, reliable solution delivered by Pervasive

Pervasive rapidly designed, developed and deployed robust integration between Dermalogica's JD Edwards Enterprise ERP system and Salesforce. The entire project, in fact, was completed in under 90 days. Using Pervasive Data Integrator, an affordable solution was provided to Dermalogica as well.

Bidirectional integration achieved

Pervasive Data Integrator delivered the robust bidirectional integration that Dermalogica required. As a result, improved sales reporting and executive utilization of Salesforce have occurred. In addition, improved customer service has resulted, with staff now having complete up-to-date views of customers.

Up-to-date information from Pervasive integration leads to better decisions

With bidirectional data flowing between JD Edwards ERP and Salesforce, Dermalogica has up-to-date information to make faster business decisions and conduct improved business planning. Sales also has a better view of what customers are ordering and can be more proactive in their activities.

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 Company Quote

"Salesforce CRM is an extremely powerful tool. It helps our sales staff manage their activities and accounts, and gives us more accurate data and anytime access to critical information thanks to Pervasive.  The result is faster decision-making and improved business planning.”

Dermalogica executive

 Company

Dermalogica tiny logo  Dermalogica is a privately owned company with headquarters in Carson, California, and offices in 48 countries around the world. Freedom from parent companies and investors has allowed Dermalogica to stay true to its mission of skin fitness, and operate in a way that fosters entrepreneurship, creativity and passion in delivering to professional skin therapists and their clients the products, education and tools to deliver the healthiest skin ever.

 Related Case

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