Implementation Highlights

  • Fast implementation, less than three weeks
  • Saved thousands of dollars in maintenance costs
  • Eliminated 30 min. patient wait for receipts
  • 16X faster queries

Benefits

Increased Customer Satisfaction - Pervasive automated receipt processing for AthletiCo eliminating the effort, room for error, and time it took to hand write receipts. Customers no longer had to wait half an hour and were instead given their receipts immediately.

Quick Implementation - Pervasive Professional Services were able to help AthletiCo understand the HL7 integration configuration so that they could implement it themselves. The Pervasive interface was easy enough to use that AthletiCo didn’t need any assistance from Pervasive for the rest of the project. They were able to use their own internal resources to complete the full implementation in less than three weeks.

Significantly Cut Costs - “One of the main reasons we switched to Pervasive, was so that we would not have to pay thousands of dollars each time we needed a new HL7 interface,” said Tsatsis. “Now, that I know how, it would only take me maybe a week to make a new one myself with Pervasive.”

Accelerated HL7 Integration - Pervasive Data Integrator processed much faster than their previous solution; a benefit that AthletiCo didn’t expect, giving them the capacity and resources to increase the amount of electronic patient medical records processed daily.

Printable Format

Reliable HL7 Integration

Illinois-based AthletiCo, a leader in physical and occupational therapy generally covered by health insurance, had a critical need for fast, reliable and inexpensive HL7 integration that connected their patients’ electronic medical records to their insurance company, in order to eliminate bottlenecks that were causing serious customer satisfaction issues.

As AthletiCo’s business grew to include more than 50 store locations, they realized it was time to implement a new cost effective HL7 integration application to improve their current processes.

AthletiCo purchased Pervasive Data Integrator™, and got the HL7 exchange configured after less than four hours on the phone with Pervasive Professional Services. They were amazed by the reduction in processing time and cost savings, and immediately thought of other uses for the new software.

Cutting the Cost of Integration with Universal Connectivity

AthletiCo needed to deploy a new HL7 integration application to cut costs and process integration in real time. AthletiCo also needed to adjust their receipt processing. Due to the lack of connectivity to Allscripts, patient receipts had to be handwritten.

Nick Tsatsis, Chief Operating Officer for AthletiCo, said “With our previous process, the whole thing was a mess. Our costs were high and our customers had to wait at least half an hour for us to handwrite receipts for their services.”

Time Saving Solutions

AthletiCo used Allscripts to import and export HL7 patient data, as well as to export text and XML files for use in three separate applications. Queries against the SQL Server database to accommodate these other applications could take as long as a day.

With less than four hours spent on the phone with Pervasive Professional Services, AthletiCo’s IT team was able to get their HL7 mapping configured, and finished the rest of the integrations without the need for training or additional assistance from Pervasive. The solution was implemented in less than three weeks total.

Tsatsis summarized the process, “Once HL7 was figured out the rest was simple. Professional Services was great too – we basically paid for four hours of support, went through it together, played around with it a bit, got our questions answered and were good to go.”

Faster Data Processing

Tsatsis raves about how fast the software is: “Pervasive’s HL7 engine is way faster than anything we have used before – easily five times faster than any other HL7 application we have used. The first time I ran a full export, I didn’t think it did anything, but I checked. It processed in less than 10 seconds, and we have like 200,000 records in there.”

With Pervasive, database queries that previously took all day to run, now run in 30 minutes.

Atheltico HL7 Integration

Versatile Software for Any Integration

With help from Pervasive, AthletiCo is now able to integrate their HL7 patient data more quickly and efficiently, while saving money at the same time. Tsatsis adds, “Whatever Pervasive is doing behind the scenes – it’s very impressive how fast it is. We’ll definitely suggest this to our other vendors. There are tons of other things we can do with it.”

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Quote“Whatever Pervasive is doing behind the scenes – it’s very impressive how fast it is. We’ll definitely suggest this to our other vendors. There are tons of other things we can do with it.”

Nick Tatsis,
Chief Operating Officer,
AthletiCo

 Company

 Since 1991, AthletiCo has been the proud provider of rehabilitation, fitness, and performance services to many professional teams, performing arts companies, endurance programs, golf associations, volleyball clubs, high schools, colleges, and events in Chicagoland and Central Illinois. AthletiCo provides orthopedic rehabilitation including physical and occupational therapy, work rehabilitation, performing arts rehabilitation, women’s health therapy, spine control, pediatric physical therapy, vestibular rehabilitation, and athletic training/sports medicine. Expanded services include performance enhancement, fitness center memberships, golf fitness, endurance, nutrition, and massage therapy. AthletiCo accepts all indemnity, PPO, POS, and WC plans including BC/BS, Humana, Medicare, Aetna (PPO/HMO), PHCS, UHC (PPO/HMO) and many others. As a courtesy to our patients, we verify insurance coverage. For additional information, go to www.athletico.com.

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