Pervasive Integration Product Life Cycle

A product is fully supported for approximately 9 months after the release of the next version, and is in the Transition Support stage for another 9 months. Therefore, 18 months after a new release the previous release becomes unsupported. Periodic updates for each fully supported version will be released.  No new features or updates will be provided for products in Transition Support.

When a new product version is released, the previous version remains fully supported for a time period to allow customers to transition to the new version. This support for the previous release does NOT include updates to support new operating systems or network environments that may be released during this overlapping time. Updates for newly released environment components will only be made to the latest Pervasive release. For example, Pervasive Data Integrator v9.0 was updated to support the Salesforce 10.0 API, but Pervasive Integrator v8.14 was not.

Support Categories:

Full Support (FS)

  • Complimentary support is available to presales service tickets
  • Support is provided to annual support contract holders during normal business hours
  • Updates will be applied to the most current release number for a given version
    • Example: 9.2.3.30, where 9.2 is the version number and 3.30 is the release number
    • Fixes, enhancements, or support for specific release numbers are available for an additional fee

In Transition Support (TS)

  • Product is not readily available from Pervasive Software.
  • Limited research time will be spent on issues with this product.
  • No maintenance updates (exception: patches may be provided on an emergency basis for critical issues to contract customers).

Unsupported (U)

  • Product is no longer available from Pervasive Software, nor is it on the price list.
  • No fixes will be made to the product.

Pervasive Data Integrator Product Support Life Cycle

The following table describes the support life for Pervasive Data Integrator. For a given version, the column containing "Today" indicates its current support category. Columns with a date indicate when it will, or did, move into the specified support category. A specific date in the Transition Support or Unsupported column of a product indicates the product is no longer the current version of the product, or is no longer shipping. Details describing the support categories can be found on the Overview tab.

Pervasive Data Integrator

Version  Full Support In Transition Unsupported First Ship Date
9.2 Today Nov 2008
9.0 Today July 1, 2010  Nov 2007
8.14 Today  Apr 1, 2010 Mar 2007
8.12 Aug 1, 2009 Sep 2006
8.10 Jan 1, 2009  Feb 2006
8.8 Jan 1, 2009   Sep 2005
8.6 Jan 1, 2009    Feb 2005
8.4 Jan 1, 2009  July 2004
8.2   Jun 1, 2007 Mar 2004

8.0*

  Jun 1, 2007 Dec 2003

*CosmosDJ & Cosmos versions 8.0 were predecessors to Pervasive Data Integrator

Pervasive Data Profiler Product Support Life Cycle

The following table describes the support life for Pervasive Data Profiler. For a given version, the column containing "Today" indicates its current support category. Columns with a date indicate when it will, or did, move into the specified support category. A specific date in the Transition Support or Unsupported column of a product indicates the product is no longer the current version of the product, or is no longer shipping. Details describing the support categories can be found on the Overview tab.

Pervasive Data Profiler

Version  Full Support In Transition Unsupported First Ship Date
4.2 Today Mar 2008
4.0   Aug 1, 2009  June 2007
3.812   Aug 1, 2008 Sep 2006
1.88 Aug 1, 2008 Sep 2005
1.86 Aug 1, 2008 Feb 2005

 

Pervasive Integration Manager Product Support Life Cycle

The following table describes the support life for Pervasive Integration Manager. For a given version, the column containing "Today" indicates its current support category. Columns with a date indicate when it will, or did, move into the specified support category. A specific date in the Transition Support or Unsupported column of a product indicates the product is no longer the current version of the product, or is no longer shipping. Details describing the support categories can be found on the Overview tab.

Pervasive Integration Manager

Version  Full Support In Transition Unsupported First Ship Date
2.0 Today June 2008
1.6 Aug 1, 2009  Feb 2008
1.4   Aug 1, 2008 Nov 2005
1.3 Aug 1, 2008 Aug 2005
1.1 Aug 1, 2008 Feb 2005

 

Pervasive Integration Product History

Support Type Legend:
FS = Fully Supported
TS = In Transition Support
U   = Unsupported

Details describing the support categories can be found on the Overview tab.

Product Version Type First Ship Date
Pervasive Data Integrator 9.2 FS Nov 2008
Pervasive Integration Manager 2.0 FS June 2008
Pervasive Data Profiler 4.2 FS Mar 2008
Pervasive Integration Manager 1.6 U Feb 2008
Pervasive Data Integrator 9.0 TS Nov 2007
Pervasive Data Profiler 4.0 U June 2007

Pervasive Data Integrator
Pervasive Business Integrator

8.14 TS  Mar 2007

Pervasive Data Integrator
Pervasive Business Integrator

8.12 Mar 2007
Pervasive Data Profiler 3.812 U Sept 2006

Pervasive Data Integrator
Pervasive Business Integrator

8.10 U Feb 2006
Pervasive Integration Manager 1.4 U Nov 2005

Pervasive Data Integrator
Pervasive Business Integrator

8.8 U Sept 2005
Pervasive Data Profiler 1.88 U Sept 2005
Pervasive Integration Manager 1.3 U Aug 2005
Pervasive Data Profiler 1.86 U Feb 2005
Pervasive Integration Manager 1.1 U Feb 2005

Pervasive Data Integrator
Pervasive Business Integrator

8.6 U Feb 2005
Pervasive Data Integrator
Pervasive Business Integrator
8.4 U July 2004
Pervasive Data Integrator
Pervasive Business Integrator
8.2 U Mar 2004
Migration Toolkit 8.2 U Mar 2004
Pervasive Cosmos
DJ Cosmos
8.0 U Dec 2003
Data Junction Products
Data Junction Integration Engine
Data Junction Content Extractor
7.5.5 U June 2002
Data Junction
Data Junction Integration Engine
Data Junction Content Extractor
7.5.0 U 2001
Data Junction
DJ Engine
Cambio
7.0 U 2000
Data Junction
DJ Engine
Cambio
6.5 U 1999
Data Junction
DJ Engine
Cambio
6.0 U 1998
Data Junction
Cambio
5.0 U 1995
Data Junction Spreadsheet Junction 4.2 for DOS U

 

Quote  Product Information  Questions 

 Quote 

"Pervasive always delivers thoughtful solutions. The software is simple, but complex – it moves a lot of data – just about everything one can imagine. Pervasive support people also can really take on the challenge of an enterprise project – I was really amazed at how fast they got us moving to online CRM."


John Vantuno
PMP Program Manager
Honeywell

 

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